Cozy Stays Guest Care

A simple check-in from arrival to departure.

Use your private link to complete the check-in, during-stay, and check-out surveys—or report something that needs attention.

Private stay-specific accessPhoto and video evidenceDirect maintenance follow-up

Open your secure portal

Scanning your Cozy Stays QR code opens the portal automatically. You can also paste the access code below.

Your code is in the welcome message or QR card sent by Cozy Stays.

01

Arrival check

Confirm access, cleanliness, readiness, and property condition shortly after check-in.

02

During-stay wellness

Tell us how the stay is going and request help before a small issue grows.

03

Departure review

Document final condition and share feedback near or after check-out.

24/7

Report an issue

Submit a maintenance concern at any point through the same private portal.